During The Search

The Resume

If you just started looking for work again or new to the workforce, you’ll know how important it is to have a resume. These pieces of paper hold everything about your professional experiences. A resume is a summary of your skills and experiences that include; Academic achievements, professional experiences and other industry related information. Don’t worry if you have never worked before! You can include any internships and voluntary work to your resume too! So let’s begin…

So what should I write?

Good question! When writing your resume, it’s important to think about the industry or job you’re applying for! Think about the skills and experiences that are required and highlight these skills in your CV. But, don’t worry if you don’t match every skill in the job description, focus on what you can contribute.

Is it okay to follow a template?

Absolutely! Unless you’re super creative and want to design your own CV from scratch, you can find great resume templates on word or google. Just make sure your resume is in word format, many recruiters require this to be able to forward your CV to potential employers.

What are your thoughts on CV designs?

Keep it simple, it’s much easier to read and go through resumes with a simple (readable) font and layout. We go through hundreds of CV’s and the ones that stand out are the ones that look simple, professional and to the point. No fancy graphics, unless you are going for a design role, of course!

Is a cover letter important?

Not for every role. Cover letters can be important for reception, EA and PA roles, these jobs may require good typing and writing skills and a cover letter is the perfect place to highlight these professional writing skills. You could take the time to type up a professional email with an attached resume to your consultant.

One last thing!

Remember to add your work experiences in chronological order. That means the newest job first to the oldest job last. For example, if your last job was in 2017 it should be the first job we see in the work experience section of your resume. And, if your oldest job was in 2012, that should be the last thing we see. It’s amazing how often we see resumes with dates the other way around. The problem with this is employers may not go through every page of your CV, This means that they could only get to see your very first role. You want to be able to give yourself every chance of success, especially if your CV is one of many!

About The Author – Lauren Stuckey

Lauren Stuckey, Senior Recruitment Consultant, has been with PKL Recruitment since 2009 and currently managing a temporary desk. Having had two maternity breaks between 2013-2015, she would be happy to discuss how PKL Recruitment have worked to build a flexible working relationship to support her successful work and home life. Contact Lauren directly at lauren.stuckey@pkl.com.au or on LinkedIn.

The Active Search

So what are you waiting for?

We get it, it’s hard searching for job after job and attending interview after interview with no results, this can slowly wear you down. Searching for work has to be treated as your full-time job, but it doesn’t have to feel so mundane. There are so many things you can do to enjoy looking for work and finding the right role for you!

Firstly, you need to ask yourself, why am I not getting a call back? It’s good to update your resume and get a friend, family member or recruiter to review your CV and give you some feedback. Also re-assess the roles you’re applying for, do you meet the requirements of the job? Are there any extra skills you need to be able to successfully work in the industry you want? Another option is you could work as a temp while you’re training. Temp work gives you the flexibility to work while you’re looking for your next permanent role or could be a way of gaining the skills you need to break into a new industry.

Make job hunting fun! We are so lucky with technology today, you can job search anywhere! Go to your favourite café, beach or park - anywhere to be honest that makes you feel good. By doing this you’ll not only feel better within yourself but will reduce the stress and pressure about getting a job.

Don’t forget you come first. Keeping a routine of exercise, healthy eating and looking after yourself can keep your mind and body in great shape whilst mentally preparing you for your interviews.

Get out there! Join networking groups or sporting teams, do something that is going to help you move out of your comfort zone and push you to meet the right people. Ask questions about what it takes to get into that dream career, make friends with like-minded people. You just never know who you could meet!

 

About the Author – Lucy Millett

Lucy started with PKL Recruitment in March 2015 as a temporary business support consultant. Her previous profession as a primary school teacher results in a genuine empathetic nature, changing the stigma of ‘recruiters’ in the recruitment industry. Now in 2017, Lucy’s client and candidate network is at its strongest, she is now a senior consultant with an exciting career ahead of her. Contact Lucy directly on lucy.millett@pkl.com.au or on LinkedIn.

The Second Interview

Congratulations you’ve made it through to round two of interviews. Now what!?

You had a great first interview, found out more about the role and now you really, really want this job! It can be both daunting and exciting going for your second interview, so how do you nail it and leave a lasting impression?

Preparation is key, do your homework. Find out as much as you can about the company or industry you’re entering into. Check out the company’s press page for the latest company updates. Also have a look at your interviewees LinkedIn page, this is the best way to breeze through a second interview.

Practice makes perfect, get a friend to ask you likely interview questions and practice your answers. Preparing in advance will help calm the nerves and keep you feeling confident throughout the interview process.

You’ll be amazed at how a firm handshake and eye contact can leave a good impression. Small things like standing up to greet your interviewer, remembering their name and thanking them at the end for their time goes a long way.

The second interview is an opportunity to analyse if this role is suited to you. Have some questions ready. Assess and see if you think you’ll like your potential colleagues, managers or the culture? Are there any red flags?

After all, this is an opportunity for potential employer and employee to get insight on what working together would look like.

About the Author –               

Ryan Wilson joined the PKL Melbourne team and manages a permanent desk. Specialising in Contact Centre, Sales and Customer Service based roles. He would be happy to discuss any opportunities with you and is always happy to hear from sales superstars. Contact Ryan directly on ryan.wilson@pkl.com.au or on LinkedIn.

Top 3 Tips For Interview Preparation

Once you have been selected for an interview, it can be an exciting and challenging time. It means you have passed the first stage of the recruitment process with a successful CV and cover letter.

Many candidates experience nerves throughout the interview process and there are a few quick tips you can apply to calm the butterflies in your stomach.

1. Research the company

Reviewing the company website and reading company information will help ensure you are properly prepared to answer questions and will also provide a framework for your own questions to the interviewer.

The most credible way to demonstrate your knowledge about a company is to ask meaningful questions about their current business, future goals and business objectives. A quick review of the media section on the company website or LinkedIn page will reveal the organisation’s current priorities.

2. Dress professionally for the role

You only get one chance to make the best impression in your interview. By dressing professionally no matter the cultural norm, you already have the advantage over other candidates. By wearing corporate attire, your interviewer will appreciate the level of pride you take in your appearance. Most companies adhere to specific dress codes, be mindful of this, as your interviewer will be taking this into consideration when hiring new staff.

3. Prepare and practice potential interview questions

There are a number of questions you are likely to be asked in every interview, such as:

  • Why did you apply for this role?
  • What do you know about our company?
  • What experience do you have in our industry?
  • What are your strengths and weaknesses?

Although it is important to prepare for these questions, many interviewers will ask behavioural style questions to help them understand you better as a person and observe how you perform under pressure or in different circumstances.

It pays to write a longer list of predictable and less predictable questions you may be asked. Be prepared to give prompt and articulate responses to questions such as:

  • What motivates you?
  • How do you spend your spare time?
  • What is the scariest thing you have ever done?
  • What is your biggest regret?

These questions are designed to side-step the ‘canned responses’ and encourage candidates to speak ‘off-the-cuff’ on a subject that is not directly related to the role. It may seem challenging but it is an increasingly common way for an interviewer to determine which candidates might be the right fit for their team culture.

In summary, research the company, dress professionally for the role, and prepare and practice interviewer questions.

Good luck in your interviews!

About The Author – Shannon Lippert

As PKL Recruitment’s New South Wales Branch Manager, Shannon is responsible for both the Temporary and Permanent Divisions. Since joining the PKL Recruitment team in 2013, Shannon has always lead from the front, guiding and growing the Sydney PKL Recruitment Branch to be one of the most successful recruitment teams in Sydney. Contact Shannon directly on shannon.lippert@pkl.com.au or on LinkedIn.

About PKL Recruitment

PKL Recruitment strives on assisting candidates to succeed in their chosen career. PKL Recruitment specialises in business support and call centre recruitment for part time, temporary or permanent roles. Visit our website for more information on how we can assist you with your interview preparation.

Love It Or Leave It

Do you really love what you do?

Do you wake up on a Monday morning excited for the work week ahead and ready for new opportunities?

Is your job challenging and rewarding?

If you answered yes, that’s great! You are part of the small percentage of people who love what they do. These people have found the perfect role that satisfies their professional, financial and personal aspirations.

If you answered no, your journey starts now. The start of the year is the perfect time to reflect on your current job and what you need to love your job. This may be a career change.

We spend most of our time at work, so it’s worth investing the time to determine what your ‘perfect’ jobs looks like and plan strategies on how you are going to get there. The first step in finding your perfect job is describing what you love. Prepare a list of your natural abilities and interests and reflect on why you actually enjoy these activities as this will help you identify potential new careers.

It is important to remember that your opportunities are endless. In a modern and digital economy, there are limitless opportunities for training and development if you need to enhance your skills to reach your goals. Enrol in courses or apply for internship positions to gain experience and an understanding of a new industry.

Once you have determined your skills and interests, it’s time to match these to new opportunities. If you are interested in people and are good at communicating with others, then maybe office administration or support is a great stepping-stone into a new career.

Before you start applying for roles that may just be your ‘perfect’ job, speak with experienced recruiters, such as PKL Recruitment, who specialise in the industry you are considering. They will provide you with industry information, advice on key skills and attributes and identify any available roles.

The next step is the job application process involves working with your recruiter to customise your resume for potential employers, preparing and attending interviews and starting in your new job. For more advice on the job application process, visit our blog.

About The Author – Justin Culhane

In 2015, Justin joined PKL Recruitment as the Melbourne Team Leader for Business Support. Justin is dedicated to building a strong and collaborative team environment that achieves targets and is passionate about recruitment and the PKL Recruitment brand. His is experienced in sales and business development and thrives on managing a motivated, intelligent and engaged team. Contact Justin directly on justin.culhane@pkl.com.au or on LinkedIn.  

Is The First Impression Breakable?

Do you want to make a strong first impression to help you land your dream job?

Did you know that it only takes seven seconds to make a first impression! 

This may sound tough but it’s true. Like it or not, over the years we have been conditioned to unconsciously judge others. This is why when you are meeting for a face-to-face interview with a recruiter or potential employer you should be adequately prepared to take advantage of those seven seconds and position yourself for success and secure a role. 

Before attending an interview with a recruiter to discuss future job opportunities, it is important to consider the following:

1. What you wear

Always dress in professional business attire. This gives us the confidence that you will present appropriately when meeting future employers. 

2. The language you use

Think about what you’re going to say before you say it. Using inappropriate language, speaking negatively about a previous employer or over-sharing personal information does not generally give the right impression. It is great that you may feel comfortable with your interviewer but remember to always stay professional. 

3. What you bring

Bringing a notebook, a copy of your resume or a list of questions shows great initiative and is appreciated by all our recruiters. However, bringing a coffee, a phone charger or placing your phone on the table even if it is on silent is not appropriate and may risk your chances at interview success.

4. What you do

  1. Ensuring that you are arrive 5-10 minutes early or on time is vital! Giving a firm handshake and making eye contact is also important when making a first impression. Arriving late with no apology or explanation, not standing up to shake your interviewers hand and not making eye contact do not give a confident or professional first impression.

Making the right first impression is your opportunity to give yourself the best possible chance at being considered and selected for a position. It is important to remember that recruiters will meet with a number of candidates each week. We always find it refreshing to meet candidates who are on time, prepared, well groomed and communicate well.
By taking these tips into consideration when meeting with a recruiter you will not only present yourself as confident and professional, you will give yourself a real advantage when making a first impression.

PKL Recruitment specialises in permanent, contract and temporary business and office support/administration and call centre roles. 

About the Author
Sandra is a Candidate Manager based in our Sydney office. Sandra is focused on working with talented individuals and placing them into their ideal role. Sandra matches people to roles that will help them develop their skills, grow their career and thrive.

If you’re considering a career change and would like to explore your opportunities, contact Sandra today via LinkedIn or Sandra.Dimech@pkl.com.au.

Are You Ready To Make The Move?

Top tips on how to make the leap to your dream job.

Successfully managing your career can be challenging. As you progress in your current role, your goals and needs may change or the market may change, impacting your job satisfaction and outlook. Once you have made your mind up that it is time to start looking, the idea of change can be confronting and even a little bit scary.

Although it can be tempting to stay in your comfort zone and not challenge yourself to progress, failing to act when the time is right can adversely affect your career performance and satisfaction.

To assist you in preparing for your career change, ask yourself the following questions:

  •  What has inspired or encouraged you to consider a career change?
  •  Do you have the necessary skills to be successful in your desired career?
  •  Do you need to undertake additional study?
  •  What are you seeking in your next employer?
  •  Are you looking for professional development opportunities, flexibility or career growth?

Once you have answered these questions, it is time to review your CV. An up-to-date resume that highlights your key strengths and ideal role requirements will assist a recruiter or potential employer to match you with suitable roles.

To demonstrate your commitment, it is a good investment to thoroughly research the company and the role and customise your application to ensure your CV matches the key requirements.

It pays to be well prepared for any transition. One of the most effective ways you can do this is by working with a qualified recruitment professional. PKL Recruitment specialises in permanent, temporary and part-time recruitment in business support and call centre roles across all industries.

Are you ready to make your next career move?

About the Author – Justin Culhane
In 2015, Justin joined PKL Recruitment as the Melbourne Team Leader for Business Support. Justin is dedicated to building a strong and collaborative team environment that achieves targets and is passionate about recruitment and the PKL Recruitment brand. His is experienced in sales and business development and thrives on managing a motivated, intelligent and engaged team. Contact Justin directly on justin.culhane@pkl.com.au or on LinkedIn.

Expand Your Search For Application Success!

The benefits of a multi-channel job search!

Job seekers are spoilt for choice with new technology and platforms to assist them in their job search. With the abundance of choices available, many job seekers focus exclusively on online job boards and overlook the benefits of a multi-channel search, which includes connecting with a specialist recruitment agency.

 

What are the benefits of online job boards?


Job boards are a good way to start your job search, giving you the opportunity to review the numerous positions available in the market and allow you to explore your options, preferences and interests. They provide a good baseline for initial research into the market and available opportunities.

 

How can you differentiate yourself in a congested market?


Developing a relationship with a specialist recruitment agency is an effective way to broaden your search by adding another job search avenue. Great recruiters will actively search through their current opportunities to identify suitable roles. Engaging with a recruitment consultant is a powerful way to extend your job search as you have the opportunity to engage on a personal level. It also gives you a chance to review your options and refine your interview skills.

A quality recruitment consultant will stay in contact with you regarding the status of your application. Having a professional recruitment consultant representing you also enhances your value and increases your chances of success in the recruitment process.

Whether you are comfortable in your current role or are seeking exciting new opportunities, our team of professional and reliable recruitment consultants can help you!

PKL Recruitment specialises in permanent, temporary and contract recruitment in business support and call centre roles across all industries.

About the Author – Shannon Lippert
As PKL Recruitment’s New South Wales Branch Manager, Shannon is responsible for both the Temporary and Permanent Divisions. Since joining the PKL Recruitment team in 2013, Shannon has always lead from the front, guiding and growing the Sydney PKL Recruitment Branch to be one of the most successful recruitment teams in Sydney. Contact Shannon directly on shannon.lippert@pkl.com.au or on LinkedIn.

How To Write A Perfect Resume

Position your application for success with a well-written and tailored resume!

Whether you have just graduated or if you are looking to expand your career opportunities, before commencing your job search, it is important you have an up-to-date and high quality resume.

Your resume is the first point of contact for a potential employer. The first impression can influence your success at securing an interview and potentially a new job.

Before writing your resume, ask yourself the following questions:

  • What are my strengths and attributes?
  • What experience (formal and informal) should I prioritise?
  • What are my relevant work-related achievements?
  • What are the key criteria for the roles that interest me?
  • How can I differentiate myself from the other candidates?

To ensure your resume stands out from the crowd, customise the content to match the potential employer and the position. Emphasise the specific skills that the employer is looking for with genuine examples from your education, work and volunteer history.

Here are some final tips from our PKL Recruitment consultants on how to prepare a perfectly tailored resume:

  • Include only relevant details such as:
    • Your name and contact details including phone number and email address
    • Qualifications: title, year of expected completion and education provider
    • Your work experience: in chronological order – starting with your most recent experience
    • Skills and attributes – Highlight the key skills that are compatible with the role and demonstrate how you achieved results
    • Keep your resume to no more than 2 pages. Only include relevant, concise information and avoid long sentences
    • Choose simple format and design such as styles that are professional and easy to read. Avoid fancy fonts, photos and borders
    • Seek feedback, where possible from a trusted associate in a similar role or organisation

A high quality and well-constructed resume is the first step in the employment process. Its role is to demonstrate your appropriateness for the position and to encourage the recruiter to want to meet you.

PKL Recruitment specialises in permanent and temporary recruitment for business administration, office support and call centre jobs. We can help you perfect your resume and secure your ideal job to match your career aspirations.

About the Author
Phoebe Lane is the Founder and Managing Director of PKL Recruitment. Phoebe founded PKL Recruitment in 1995 with a vision of creating meaningful differences to the lives of candidates and clients.

PKL Recruitment is focused on producing high quality placements that benefit both the candidate and the client. Contact Phoebe today via LinkedIn or phoebe@pkl.com.au.