recruiting

Winter Networking Do’s and Don’ts

It’s not what you know, it’s who you know!

The importance of networking, there is a science to effective networking, making polite conversation is just one aspect of creating successful and long-lasting key business contacts. As the old saying goes “It’s not what you know, it’s who you know.” Some of this is true, you do need knowledge in the field you’re working or looking to work in. However, it’s the network you have around you that can help elevate you, in the career you desire.

It’s normal to feel a little intimidated, especially if there are contacts in the room you would like to impress. Understanding networking etiquette is essential to your future career success. Below I have listed my top Do’s (and Don’ts) that will help you to leave a lasting impression with anyone you meet.

Do                                                                       

  1. Introduce yourself and others                                
  2. Remember Names                                                
  3. Prepare your Elevator Pitch                                  
  4. Get out there
  5. Connect on LinkedIn  
  6. Listen and make mental notes
  7. Follow up the next day with a polite email

Don’t

  1. Focus on one person
  2. Get Drunk
  3. Boast and rattle on
  4. Be Shy
  5. Not connect on LinkedIn
  6. Interrupt
  7. Forget to follow up

It doesn’t end there! You have to follow up with your contacts and nurture the relationships, to make it worthwhile… Don’t expect to reap the rewards straight away; what do you have to offer your contact in return? Maybe it’s a brilliant idea, a business partnership or a unique skill. So what are you waiting for, get out there!

About the Author – Rachel Stefanovski 
Rachel Stefanovski is the General Manager of PKL Recruitment, leading the NSW and VIC state offices. Rachel takes great satisfaction in setting a strong and motivated team culture through engaging with intelligent and driven recruitment consultants. Contact Rachel directly via LinkedIn or rachel.stefanovski@pkl.com.au 

Top 5 Tips On Attracting The Right Talent Through Effective Employer Branding

 

  • Have you profiled your perfect candidates?
  • Are they hard to reach or in demand by your competitors?
  • Do candidates seek you out, or do you need to work hard to attract talent?

You may wish to consider updating your employer brand and value proposition.

Employer brand is the perception your current and potential stakeholders, including prospective employees, hold about your organisation. The external market perception of your organisation brand starts long before they even apply for a role. Your brand is communicated in every aspect of your marketing presence and behaviour, including past employee experience, reputation, social media and community involvement.

Effective employer branding is essentially a free marketing engine that can encourage candidates to want to work for you – or deter them from applying for roles in the first instance. Importantly, effective employer branding will guide prospective candidates decisions when they are negotiating more than one offer.

Our consultant’s share their top 5 tips on leveraging employer branding to attract top talent:

1. Know your target audience

  • Identify and understand your ideal candidate, including their needs and career aspirations.
  • Develop an accurate position description including company culture, specific responsibilities, reward system and other benefits.

2. Communicate your brand values

  • Cultural fit is a key driver of performance, job satisfaction and retention
  • It is important to be really clear about the company culture, values and expectations
  • There is no point in promising flexibility if it is not available
  • Choose your strong points and communicate them often

3. Leverage online presence

  • Develop an effective and engaging online presence on social media including Twitter, Facebook and LinkedIn
  • Showcase your team and locations, especially social events such as birthdays and team outings
  • Be responsive and ensure you respond to comments and posts

4. Improve every touch point

  • Evaluate every brand touch point including website, reviews, publicity, social media, building signage, vehicle livery, uniforms, dress codes etc.
  • Decide if they are fresh, relevant and reflect your values. If not, it may be one single brand touch point that is eroding your employer value proposition.

5. Join groups and get involved with the community

  • Identify which community groups, charity organisations are most likely to be supported by your key candidate targets
  • Make a conscious business decision to support these organisations and aim for involvement and visibility of your brand
  • Linking relevant community involvement with employment is also a key driver of job satisfaction and retention

PKL Recruitment specialises in permanent and temporary recruitment for business administration and office support positions across a wide variety of industries. We can help you find top talent for your organisation. Visit http://www.pkl.com.au/find-staff to start your search today.

Is The First Impression Breakable?

Do you want to make a strong first impression to help you land your dream job?

Did you know that it only takes seven seconds to make a first impression! 

This may sound tough but it’s true. Like it or not, over the years we have been conditioned to unconsciously judge others. This is why when you are meeting for a face-to-face interview with a recruiter or potential employer you should be adequately prepared to take advantage of those seven seconds and position yourself for success and secure a role. 

Before attending an interview with a recruiter to discuss future job opportunities, it is important to consider the following:

1. What you wear

Always dress in professional business attire. This gives us the confidence that you will present appropriately when meeting future employers. 

2. The language you use

Think about what you’re going to say before you say it. Using inappropriate language, speaking negatively about a previous employer or over-sharing personal information does not generally give the right impression. It is great that you may feel comfortable with your interviewer but remember to always stay professional. 

3. What you bring

Bringing a notebook, a copy of your resume or a list of questions shows great initiative and is appreciated by all our recruiters. However, bringing a coffee, a phone charger or placing your phone on the table even if it is on silent is not appropriate and may risk your chances at interview success.

4. What you do

  1. Ensuring that you are arrive 5-10 minutes early or on time is vital! Giving a firm handshake and making eye contact is also important when making a first impression. Arriving late with no apology or explanation, not standing up to shake your interviewers hand and not making eye contact do not give a confident or professional first impression.

Making the right first impression is your opportunity to give yourself the best possible chance at being considered and selected for a position. It is important to remember that recruiters will meet with a number of candidates each week. We always find it refreshing to meet candidates who are on time, prepared, well groomed and communicate well.
By taking these tips into consideration when meeting with a recruiter you will not only present yourself as confident and professional, you will give yourself a real advantage when making a first impression.

PKL Recruitment specialises in permanent, contract and temporary business and office support/administration and call centre roles. 

About the Author
Sandra is a Candidate Manager based in our Sydney office. Sandra is focused on working with talented individuals and placing them into their ideal role. Sandra matches people to roles that will help them develop their skills, grow their career and thrive.

If you’re considering a career change and would like to explore your opportunities, contact Sandra today via LinkedIn or Sandra.Dimech@pkl.com.au.

Top 6 Tips For Employers When Asked For A Pay Increase

Performance reviews are a method to evaluate your most useful team members that help drive business growth and determine what changes can be implemented to increase value. It is beneficial to understand that for employees, performance reviews are a point of progression and as such, you may be approached with requests to increase an employee’s salary.

Staff may be eager to discuss and highlight their contribution, which may merit a pay increase. On the contrary, a staff member may perceive they are contributing significantly however their performance evaluation says otherwise, you may be placed in a difficult position to decline their request. Nevertheless, both scenarios of pay review requests should to be handled effectively to achieve the best outcome. 

We’ve devised 6 useful tips on how to facilitate a performance review with a request for a pay increase. 

1. Acknowledge their courage for asking

This should be the first response to any pay increase request. It is important and respectful to recognise the preparation that went into asking what can be considered a daunting question. The employee is providing you with the chance to retain them before they seek a job elsewhere.

2. Don't reply immediately

Naturally, you will have a preconceived idea that you may or may not be willing to grant a pay increase for a particular employee. However, there may be others involved in the decision process. In that case, avoid saying, “I have to ask my boss” or “Its not up to me” as doing so may undermine your authority. Instead, you can say “I’ll get back to you next week” or “I’ll have an answer for you in a week” which lets the employee feel that they won’t be left hanging for an answer and gives you time to talk to those involved in the decision. Replying with “no” can make the employer feel they are undervalued and not worth considering which could potentially result in high staff turnover. 

3. Ask for more information

A simple “tell me more” indicates you are listening to your employee and provides you with more information to assist in making a decision if the request is plausible. 

4. Consider the employee's contribution and progress

The performance review will reveal the additional value the employee has contributed to the organisation. Since the employee commenced working for the company, they could have dramatically progressed in their role and accepted more responsibility but their salary may not reflect their progress and achievements. 

5. Research market rates

A leveraged business position is not the only competitive forefront. Having competitive remuneration packages can assist in employee retention. Is the company offering competitive salaries or incentives? Conduct research into what your competitors are offering for similar roles. You and the employee may also discover that their skills are in high demand.

6. Devise a goal plan

A goal plan can be implemented to help an employee reach objectives and progress in the business. For example, you may set objectives and targets the employee needs to achieve over a specified time frame before considering a pay increase. Setting goals provides employees with motivation to grow, develop and achieve personal and business success. Ensure the goals are time specific and are clearly communicated.

Requests for pay increases are a natural part of management. Implementing these tips can assist in achieving the best possible outcome for the business and the employee.

PKL Recruitment specialises in business support and call centre recruitment services to grow your organisation through high performing talent. Visit www.pkl.com.au for more information. 

About the Author – Phoebe Lane
Phoebe Lane is the Founder and Managing Director of PKL Recruitment. Phoebe founded PKL Recruitment in 1995 with a vision of creating meaningful differences to the lives of candidates and clients. PKL Recruitment is focused on producing high quality placements that benefit both the candidate and the client. Contact Phoebe today via LinkedIn or phoebe@pkl.com.au.

Perfect The ‘Balancing Act’ And Integrate Your Work And Personal Life

Advice on how to successfully manage work and personal life.

Work-life balance is a concept that we hear almost daily. It means different things to different people, with the common conversation based on achieving the infamous ‘balance’. 

But is work-life balance really achievable? 

Although it can be challenging, it is achievable to live a balanced lifestyle where both work and personal commitments are successfully managed. The difficulty in pursuing work-life balance may lie in the use of the word ‘balance’ to describe the situation. The word ‘balance’ implies a precarious juggling act with the slightest wrong move tipping the whole situation into chaos. 

Would ‘integration’ be a more appropriate word to describe managing work and personal commitments?

Integration reflects two or more aspects working together to achieve a common goal rather than a risky, balancing act that can sometimes be an uncontrollable seesaw relationship.

If you think of the situation as integrating two of the most important realms of your life, it may help you in successfully achieving ‘balance’. Integration encourages initiative and making deliberate choices. 

The key to success in work-life integration is deliberate choices. This means making sometimes challenging decisions of what opportunities you will pursue and what you will decline in order to successfully manage work and personal commitments. 

I’ve spoken with our recruitment consultants, who have integrated a successful career and personal life and here is some advice as to how we integrate our work and personal life at PKL Recruitment. 

Define what success looks like for you

What does success mean to you? Do you rely on objective metrics such as your job position, financial security or providing the best you can for your family? Or do you focus on the subjective, such as the satisfaction of solving challenging problems at work, the joy of collaborating with a clever team, or how happy you are at home?

It is important to understand what success means to you. It will never be a concrete idea. Your success will most likely change and evolve as your life changes with new roles or changes to your personal life. 
With your definition of success, you will begin to find it easier to prioritise the activities that will help you reach your goals and those that are not productive and may cause unnecessary stress or pressure. 

Build a plan and schedule time

One of the common activities that our recruitment consultants do to help them integrate their work and personal lives is planning. Planning your day and week is crucial to managing your time and will give you the opportunity to say no when needed. 

A flexible calendar with scheduled work and personal events such as client meetings, gym classes and regular exercise, reading time or dinner with friends is a great habit to manage your time. It will give you clarity as to where you are spending most of your time. If events are scheduled and planned, there is a higher likelihood that you will attend and successfully manage all your commitments. 

Proactive scheduling of both work and personal events allows you to plan time to recharge and enjoy life. Once you have focus and clarity in your schedule, you may even notice a reduction in stress levels. 

When we think about effectively integrating work and home life, it can be difficult. Life happens and plans can change, altering schedules and allocated home or work time. To achieve integration and successfully manage your commitments, flexibility is the key. Be flexible at blending your work and personal lives and you may eventually find that these two components of life aren’t so separate after all. 

So what are you waiting for? Start making deliberate choices, defining success, planning and reward yourself today!

About the Author

Rachel Stefanovski is the NSW State Manager for PKL Recruitment, leading the NSW business support and onsite divisions. Rachel takes great satisfaction in setting a strong and motivated team culture through engaging with intelligent and driven recruitment consultants. 

If you would like more information about PKL Recruitment and to explore your opportunities as a recruitment consultant, contact Rachel today via LinkedIn or rachel.stefanovski@pkl.com.au.

How To Write A Perfect Resume

Position your application for success with a well-written and tailored resume!

Whether you have just graduated or if you are looking to expand your career opportunities, before commencing your job search, it is important you have an up-to-date and high quality resume.

Your resume is the first point of contact for a potential employer. The first impression can influence your success at securing an interview and potentially a new job.

Before writing your resume, ask yourself the following questions:

  • What are my strengths and attributes?
  • What experience (formal and informal) should I prioritise?
  • What are my relevant work-related achievements?
  • What are the key criteria for the roles that interest me?
  • How can I differentiate myself from the other candidates?

To ensure your resume stands out from the crowd, customise the content to match the potential employer and the position. Emphasise the specific skills that the employer is looking for with genuine examples from your education, work and volunteer history.

Here are some final tips from our PKL Recruitment consultants on how to prepare a perfectly tailored resume:

  • Include only relevant details such as:
    • Your name and contact details including phone number and email address
    • Qualifications: title, year of expected completion and education provider
    • Your work experience: in chronological order – starting with your most recent experience
    • Skills and attributes – Highlight the key skills that are compatible with the role and demonstrate how you achieved results
    • Keep your resume to no more than 2 pages. Only include relevant, concise information and avoid long sentences
    • Choose simple format and design such as styles that are professional and easy to read. Avoid fancy fonts, photos and borders
    • Seek feedback, where possible from a trusted associate in a similar role or organisation

A high quality and well-constructed resume is the first step in the employment process. Its role is to demonstrate your appropriateness for the position and to encourage the recruiter to want to meet you.

PKL Recruitment specialises in permanent and temporary recruitment for business administration, office support and call centre jobs. We can help you perfect your resume and secure your ideal job to match your career aspirations.

About the Author
Phoebe Lane is the Founder and Managing Director of PKL Recruitment. Phoebe founded PKL Recruitment in 1995 with a vision of creating meaningful differences to the lives of candidates and clients.

PKL Recruitment is focused on producing high quality placements that benefit both the candidate and the client. Contact Phoebe today via LinkedIn or phoebe@pkl.com.au.

Perfect The Balancing Act

How to get the most out of school holidays  

When it comes to planning for your children on school holidays, you can experience mixed emotions. You may be excited that you have the opportunity to spend more quality time with your children, or slightly anxious about organising activities while you are at work. 

School holidays can become challenging when you receive 4 weeks of annual leave per year, and there are 12 weeks of school holidays per year – between yourself and your partner, it is not enough.

Here are some of our best tips for our PKL Recruitment working parents on how to prepare for school holidays and perfect the balancing act: 

  • Plan ahead – consider your children’s interests and start planning holiday day camps or clubs. These are a great way to keep the kids entertained while you are at work 
  • Ask for help – grandparents, family members and even neighbours and friends are often delighted to help out and spend quality time with your children, even if it is 1 or 2 days per week 
  • Take a day off or seek flexible work arrangements – if you are unable to take the entire holiday period off, schedule annual leave days during school holidays, or work from home if possible, so you can relax with your children and ensure that they get to spend some time with you.

There are many more options out there to help working parents perfect their balancing act when it comes to school holidays. We would love to hear what our readers do during school holidays with their children! 

PKL Recruitment specialises in permanent and temporary recruitment for business administration and office support positions across a wide variety of industries. We can help you find a job flexible enough to suit your family and career aspirations.